Managing is mostly execution
3/6/2013--I left the fish cart out the other night. Well, we all did, but I'm responsible for walking through the kitchen and making sure it's closed correctly. It was a…
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Managing is mostly execution
Managing Multiple Generations
This is a paper I wrote in 2015 on the idea that Millennials should be managed differently from other generations. I found they shouldn't be. We all want people to…
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Managing Multiple Generations
Stereotype of the times: gen Y are “deservers”
2/26/2013--Just read an article describing the situation facing management today. Apparently, my generation--"Millennials" or "Gen Y" is entitled to early advancement and an easy road, in our own eyes. One…
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Stereotype of the times: gen Y are “deservers”
Don’t put the cart before the horse
3/21/2013--We all have our IDP now. Mine includes a recruiting aspect, O3s, and perfect closes. All are due by May 1. For recruiting I have to hire two "stars". I…
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Don’t put the cart before the horse
One on One (O3) rollout 2.0
4/4/2013--It's better than I remember it. A ton of people have approached me to set up O3s. JD made me put up an O3 calendar in the office so the…
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One on One (O3) rollout 2.0
Delegate or Do
4/25/13--The saying about “what happens when you assume” is a vital code to live by if you’re part of a mgmt. team. For what you are responsible—either wholly or partially--must…
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Delegate or Do
Draft Letter to End Training
5/4/2013--Ryan, Chris, and Mark: It is within the best interest of our unit, you, future managers in training, our management team, and myself to discontinue training managers at our location.…
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Draft Letter to End Training
Principled vs Utilitarian Decision-Making
5/7/2013--This week I was faced with two decisions which could have had especially significant effects on my team. First, a guest had had too much to drink and ordered another…
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Principled vs Utilitarian Decision-Making
It’s Harder to NOT Give Feedback
5/23/2013--A manager must make decisions based on the performance of his or her employees. These decisions likely have significant effects on those employees, sometimes undesired effects. That’s a big source…
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It’s Harder to NOT Give Feedback
Use Data to Manage Performance (Tailored for Each Employee)
6/3/2013--Behaviors are the only things that lead to results. Theory, culture, "support" are characteristics of a set of behaviors and should not be seen as ends in themselves. Behaviors are…
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Use Data to Manage Performance (Tailored for Each Employee)