Schedule and DO priorities first
11/10/2012--Schedule and do your priorities first Last week I had my first O3 with a brand new employee. Her goal was to sell a bottle of wine by the end…
11/10/2012--Schedule and do your priorities first Last week I had my first O3 with a brand new employee. Her goal was to sell a bottle of wine by the end…
11/13/2012--Walk the walk I feel like I'm leaving something on the table. I feel as though I could give a little more effort but I don't realize it until after…
12/2/2012--"What matters for us is management"--direct report in a one-on-one (O3). I hear that idea once in a while and it becomes clearer each day. A book I just started…
11/26/2012--You catch more flies with honey than vinegar Almost done with first O3s with everyone. They continue to prove beneficial. Putting them on the schedule is working, though I'm only…
12/10/2012--Can't please all the people all the time. I'm now getting the true side of people. It took several months and they now don't hide their frustration or they open…
12/31/2012--Pink hair and policies; one you can't live with, and the other is a dangerous crutch. A host came in with pink hair. We're not that kind of place. Being…
12/18/2012--Luck=opportunity + preparation. I'm going back to my home store for good. 1st I get to help this location run shifts for a month or so, but then I'm back…
1/7/2013--A bunch of individuals is not a team. The store I'm currently working with is the most frustrated I've met so far. They don't have any form of unity, other…
1/15/2013--Relationship power dwarfs role power. Two days left in the store I'm currently visiting. They want me to stay. This is more--almost superfluous--evidence validating the idea that relationship power vastly…
2/12/2013--This is an experience I had with an employee who taught me that we can't manage people's character. The employee has served here for 8ish months. He's possibly getting fired…